Terms, Privacy & FAQ

All journeys are bespoke and confirmed once a deposit is received. Balance payment terms are set out in your personalised proposal. Prices are quoted per the proposal and may vary with currency, availability and supplier terms.

Amendment and cancellation conditions depend on the suppliers involved (hotels, guides, transfers, flights) and are detailed in your travel documents. We recommend comprehensive travel insurance for every journey.

• Changes requested before confirmation are accommodated where possible.
• Cancellation fees follow each supplier’s policy.
• Insurance is strongly recommended and, for some services, required.

Lux Orient acts as a travel designer coordinating third-party services. Travellers are responsible for valid passports, visas and health requirements. We will advise, but final compliance rests with the traveller.

We collect the details you provide when requesting a quote or booking — name, contact details and travel preferences — solely to design and deliver your journey.

• To prepare proposals and manage your bookings.
• To communicate with you about your journey.
• To improve our service, with your consent.

You may request access to, correction of, or deletion of your personal data at any time by contacting sales@luxorient-travel.com. We never sell your data.