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Lux Orient | Luxury Travel and Tours Agency in Oman
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  • Noor al Sharqiya, 1 Bab al Zoufour, Nakhal 011, Muscat , Sultanate Of Oman
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Lux Orient | Luxury Travel and Tours Agency in Oman
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Privacy Policy

Effective Date: [January 30, 2024]

At Luxorient, we value the trust you place in us and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We collect information to provide better services to our clients. This includes:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: Processed securely through our payment gateways (e.g., Stripe, PayPal). We do not store your credit card details on our servers.

  • Technical Data: IP address, browser type, and cookies to improve your browsing experience.

2. How We Use Your Data

Your data is processed for the following purposes:

  • Order Fulfillment: To process and deliver your purchases.

  • Customer Support: To respond to your inquiries or requests.

  • Marketing (Opt-in): To send you updates and exclusive offers (only if you have subscribed).

  • Security: To protect our website against fraud and unauthorized access.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of our commercial relationship plus any legal retention periods required by law.

4. Third-Party Sharing

We do not sell your data. We only share information with trusted partners essential to our operations:

  • Shipping Partners: To deliver your luxury goods.

  • Payment Providers: To ensure secure transactions.

  • Analytics: To understand how visitors interact with Luxorient.

5. Your Rights

Under international privacy laws (such as GDPR), you have the following rights:

  • Access: Request a copy of the data we hold about you.

  • Correction: Ask us to update or fix inaccurate information.

  • Erasure: Request that we delete your personal data.

  • Withdraw Consent: Unsubscribe from our marketing communications at any time.

6. Cookies

We use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect some features of the site.

7. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact our Data Protection Officer at:

Email: support@luxorient.com

Address: 1, bab Zoulfour, Nakhal, Sultanate of Oman

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